The full payment of your order is required if you want to be delivered, if your order has a special request and if the cake you have ordered is usually not sold in the outlet you want to collect it.
All prices are EXCLUDING delivery charges.
Cake designs are subjected to slight variations and availability of decorative accessories.
Cake colour and decorations may be subjected to slight variations from actual product due to possible discrepancies in photo to screen resolution.
Fresh fruits are seasonal and sweetness cannot be assured.
We reserve the rights to substitute, change, accept or reject any orders or cake designs.
Once order has been made NO cancellation is allowed. In any case of cancellation 100% value of the order will be charged.
Items sold are not exchangeable.
Any changes pertaining to orders must be made at least 2 working days before delivery. changes are subject to $30 administration fee
Any last minute changes to orders are subjected to an additional S$50 Service Fee (excluding GST).
Substitution may be necessary to ensure your order arrives on time. Laurent Bernard Chocolatier will substitute a similar element of equal or greater value.
Please indicate the correct number of candles required. We will process the order according to Sender’s request.
Customers may request for writings on the cake. Please indicate the wordings correctly upon placing your order. The messages are written in English Only. Do note that due to space constraint on the cake surface, lengthy wordings may not be accommodated. We reserve the rights to accept or reject any request of writings on the cake. It is customer's duty to ensure that such requests are acknowledged by Laurent Bernard Chocolatier.
Complimentary gift card will be provided for every order when requested by customers. Please indicate the message correctly upon placing your order. Do note that due to space constraint on the card, lengthy messages may not be accommodated. We reserve the rights to accept or reject any request of message on the card. It is customer's duty to ensure that such requests are acknowledged by Laurent Bernard Chocolatier.
All orders must be at least 1 working days in advance before delivery or self collection at Laurent Bernard’s outlets.
Products are sent to delivery with the name and address of the recipient only.
We don’t attach bill or invoice to the products when given to the customer. Customer must sign the order when collecting the product and the delivery slipper when items are delivered.
Laurent Bernard Chocolatier Pte Ltd is not responsible for undelivered products due to the absence of the recipient or wrong address given by the customer.